Dear Ms Harlina Samat,
Thank you for bringing this matter to our attention.
We regret any unpleasantness you have experienced and please accept our sincerest apology.
We highly appreciate your feedback as it will assist us to improve our service levels and your feedback has proved to be invaluable.
We hope for the opportunity to serve you again and we thank you for your continued support.
Manager | Marketing & Communications
Office of Administration
73 Bras Basah Road NTUC Trade Union House #07-01 Singapore 189556
DID 65 6332 0685 Fax 65 6339 7408